Shark Navigator NV360 Review
What owners & reviewers say
A summary of what owners and professional reviewers report, drawn from 51 sources.
- Features a sealed HEPA filtration system that traps dust and allergens.
- Strong suction power and airflow for effective cleaning.
- Effective at cleaning low-pile carpets, hardwood, and bare floors.
The Verdict
The Shark NV360 stands out for its sealed HEPA filtration and versatile Lift-Away pod, making it highly effective for allergy sufferers and cleaning stairs or furniture. It delivers strong suction on hard floors and low-pile carpets, efficiently removing pet hair.
Trade-offs include a brushroll prone to tangles and a top-heavy design that causes the unit to tip easily. Some users report fragile plastic components and difficulty finding replacement parts. It is a solid choice for those with low-pile flooring and pets, but users with high-pile carpets or those wanting a self-cleaning brushroll should look elsewhere.
What owners and reviewers say
- Performance7.2
It offers strong suction and effective cleaning for low-pile carpets and hard floors, though it struggles with high-pile carpets and edge cleaning.
- Reliability6.0
While some users find it sturdy, frequent reports of fragile plastic components and significant difficulties with repairs and part availability lower its overall reliability.
- Ease of Use7.5
It is a solid, user-friendly vacuum with intuitive controls and easy assembly, though some users find the canister maintenance and tool fit slightly inconvenient.
- Filtration & Air Quality9.0
Features a highly-rated sealed HEPA filtration system that traps up to 99.97% of dust and allergens, with only a single isolated report of seal issues.
- Versatility9.0
Highly versatile with a detachable Lift-Away pod for stairs and furniture, plus a brushroll shutoff for seamless transitions between carpets and hard floors.
- Maneuverability7.5
The vacuum is generally easy to maneuver thanks to its lightweight design and swivel steering, though some users find it difficult to push on low-pile carpets.
- Noise Level6.5
While some find the noise average, multiple reports of loud operation and a disruptive whistling sound when clogged pull the score below typical levels.
- Size & Weight7.0
While generally considered lightweight and easy to maneuver, the vacuum has a top-heavy design that makes it prone to tipping over.
The Shark Navigator NV360 is a corded, bagless upright vacuum featuring a Lift-Away detachable pod for versatile cleaning of stairs and furniture. Users appreciate its strong suction and HEPA filtration, though some note it is an older, heavier model prone to brushroll tangles.
Owners generally value the vacuum's strong suction and filtration, but express frustration over the brushroll's tendency to tangle and the unit's tendency to tip over.
What people like
- Features a sealed HEPA filtration system that traps dust and allergens.
- Strong suction power and airflow for effective cleaning.
- Effective at cleaning low-pile carpets, hardwood, and bare floors.
- Lift-Away functionality with a detachable pod for cleaning stairs, vehicles, and furniture.
- Efficiently picks up pet hair, fur, and various sizes of debris.
- Lightweight design that is easy to maneuver with swivel steering.
What could be better
- Brushroll is prone to hair tangles and lacks a self-cleaning mechanism, requiring manual removal.
- Tends to tip over easily, particularly when using the hose or wand due to a top-heavy build.
- The power cord is relatively short at 25 feet, which may require frequent unplugging in larger rooms.
- The hose is short, stiff, and limits reach for high areas.
- Older model that is heavier than the NV150 and generally heavy to carry.
- Struggles with performance on high-pile, plush, or deeper pile carpets.
Common issues owners report
- Hair frequently wraps around and tangles in the brush roller, making it difficult to remove.
- Plastic components, including the brush roller and dust cup, may crack, snap, or feel cheap.
- The unit is unstable and may fall over in the upright position or when using the hose.
- A loud whistling or ringing noise may occur during use or when the pressure release valve triggers due to clogs.
- Rubber gaskets and plugs on the suction motor can degrade, shrink, or slip, leading to suction loss or a burning smell.
- The vacuum is difficult to repair due to specialized security screws and scarce or expensive replacement parts.
Great for
Maybe not for
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Key facts
- Features a Lift-Away design with a detachable pod/canister for cleaning stairs, furniture, and above-floor areas.
- The Shark Navigator Lift-Away Deluxe (Model NV360) is a corded, bagless upright vacuum available in blue.
- Equipped with Anti-Allergen Complete Seal Technology and a washable HEPA filter system that traps 99.9% to 99.97% of dust and allergens.
- Includes a brushroll shutoff switch to toggle between carpet and hard floor cleaning modes.
- Dust cup capacity is approximately 0.9 to 1.32 quarts (0.9 to 1.32 liters).
- Power cord length is 25 to 30 feet.
- Features swivel steering for improved maneuverability around furniture and in tight spaces.
- Suitable for use on carpets, hardwood, and tile floors.
- Features variable suction control via a suction release slider.
- Cleaning path width is 9.5 inches.
How it compares
| PriceRank |  | | — | | | | |
| Rating | 7.6SmartScore | 8.1SmartScore | 7.6SmartScore | 8.0SmartScore | |||
| Model | NV360 | NV352 | — | NV356E 26 | ZU503AMZ | LA301 | NV501 |
| Color | Navy | Lavender | — | White | Teal | — | — |
| Surface Type | Carpet, Hardwood Floors, Laminate, Tile | Carpet, Hardwood Floors, Laminate, Tile | Carpet, Hardwood Floors, Laminate, Tile | Carpet, Hardwood Floors, Laminate, Tile | Area Rugs, Carpet, Hardwood Floors, Laminate, Tile | Carpet, Hardwood Floors, Laminate, Tile | Hardwood Floors, Laminate, Tile |
| Use Case | Pet Hair | Allergies | Pet Hair | Pet Hair | Pet Hair | Pet Hair | Allergies |
| Attachments | Crevice Tool, Upholstery Tool | Crevice Tool, Upholstery Tool | Crevice Tool, Upholstery Tool | Crevice Tool, Dusting Brush, Pet Hair Tool | Crevice Tool, Pet Hair Tool, Upholstery Tool | Crevice Tool, Dusting Brush, Upholstery Tool | Crevice Tool, Dusting Brush, Upholstery Tool |
| Weight | Heavy Duty (Over 14 lbs) | Standard (8 - 14 lbs) | — | Standard (8 - 14 lbs) | Standard (8 - 14 lbs) | Heavy Duty (Over 14 lbs) | Heavy Duty (Over 14 lbs) |
| Features | Convertible to Handheld | Convertible to Handheld | Convertible to Handheld | Convertible to Handheld | Self-Cleaning Brush Roll, Convertible to Handheld | Convertible to Handheld | Convertible to Handheld, LED Headlights |
| Filters | HEPA, Sealed Allergen System, Washable Filter | HEPA, Sealed Allergen System | HEPA, Washable Filter, Sealed Allergen System | HEPA, Sealed Allergen System | HEPA, Sealed Allergen System | HEPA, Sealed Allergen System | HEPA, Sealed Allergen System |
| Type | Upright | Upright | Upright | Upright | Upright | Upright | Upright |
| Cord Type | Corded | Corded | Corded | Corded | Corded | Corded | Corded |
Common questions
What are the key differences between the Shark NV360 and NV501 vacuums?
The NV360 is an older model with similar suction to the NV501, but the NV501 is lighter and features a more powerful brush.
What are the differences between the Shark NV150 and NV360 vacuums?
The NV360 features a higher-wattage motor (1200W) than the NV150, though it is heavier than the NV150.
How does the Lift-Away feature work?
The Lift-Away design allows the canister to detach from the cleaner head and wand, making it easier to clean stairs, furniture, and above-floor areas.
Is the vacuum suitable for people with allergies?
Yes, it is equipped with Anti-Allergen Complete Seal Technology and a HEPA filter system that traps 99.9% to 99.97% of dust and allergens.
Are the filters on the NV360 washable?
Yes, the two pre-motor foam and felt filters and the post-motor HEPA filter can be rinsed in water and reused.
What kind of Lift-Away feature does the NV360 have?
The NV360 uses Non-powered Lift-Away, which means powered tools cannot be used while in Lift-Away mode.
Models this review covers
- Shark Navigator NV360Shark Navigator Lift-Away Vacuum, HEPA, Carpet and Pet Hair, Blue, NV360 | Lift-Away Pod, Carpet and Hard Floor Cleaning, Swivel Steering, Brushroll Shutoff, 0.9-Qt Dust Cup, Upholstery/Crevice ToolsPrices & specs →
Shark NV360 Navigator Lift-Away Deluxe, HEPA, Blue (Renewed)This is the Shark Navigator NV360: Renewed.Prices & specs →